FAQ
Answers to common questions about MAZSA products, ordering, shipping, and partnerships.
Where can I buy MAZSA products?
MAZSA products are available on official Shopee and Lazada stores, TikTok Shop, and through authorized dealers across Thailand. Visit our Where to Buy page for current channels.
How can I become a dealer or distributor?
Submit a partnership or dealer inquiry via our Contact page or visit Partnership for OEM/ODM and wholesale programs. Our team typically responds within 3–5 business days.
How long does delivery take?
Domestic orders through marketplace partners usually arrive within 2–5 business days depending on your location. Export and bulk orders are scheduled based on production lead time and shipping method.
Do you ship internationally?
Yes. Siam Ball Sport Factory (MAZSA) exports worldwide. Contact our export team with product models, quantities, and destination for a quotation and shipping options.
What is your return policy?
Returns for marketplace purchases follow the policy of the platform where you ordered (Shopee, Lazada, etc.). For direct wholesale or export orders, terms are agreed in your quotation or contract. See our Returns page for details.
How do I request a quotation for bulk or OEM orders?
Use the Contact form and select Wholesale or Export. Include product models, quantities, target market, and any customization requirements for a faster response.
Are MAZSA products suitable for professional use?
MAZSA manufactures professional-grade sports equipment including soccer, futsal, basketball, volleyball, and Kyena boxing products. Specifications vary by model—refer to product pages or download our catalog.
How can I download the product catalog?
Visit our E-Catalog page to access the latest approved catalog and company profile materials.
Still have questions? Contact our team or visit Partnership for B2B inquiries.